Legal notice

We, A1HIVE, respect the privacy of all of our users and are committed to protecting information collected through the Website. Personal information about you may be collected in several ways when you use the Website.

We provide this statement and our Cookies Policy (jointly referred to as "Privacy Policy") to help you to understand what we may do with any personal information that we obtain from you. By providing your personal information to us, you signify your acceptance of this Privacy Policy and agree that we may collect, use and disclose your personal information as described in this Privacy Policy. This Privacy Policy is incorporated into, and part of, the Terms and Conditions, which govern your use of the Website. We will use your information only for the purposes set out below.

This Privacy Policy does not govern our collection or use of data about you through channels other than the Website.

Please exit the Website immediately if you do not accept this Privacy Policy or are accessing the Sites in a country or other territory where use of the Website is not permitted.

1 - What categories of Personal Information do we collect?

The Website collect certain information when you interact with it, for example, the Sites may collect "Personal Information", which is any information that can be used to identify, directly or indirectly, an individual. The Website may also collect data that does not identify you specifically. The following is a list of data that we may collect and process about you:

Information that you provide by filling out forms on the Website, including when you register, complete a survey or report a problem with the Website.

You can access and review your Personal Information in the My Profile section of the Website.

If your Personal Information changes in any way or is incorrectly presented on the Website you should immediately update or correct your Personal Information (as applicable) by accessing the My Profile section on the Website or, alternatively, by contacting us.

2 - For which purposes do we use your Personal Information?

We collect the above mentioned Personal Information for the following purposes:

to allow us to process your payment, let you know the status of your payments,.

to manage your account and to serve your requests in general,.

to send you our special offers or promotional offers that may be of interest to you .

to improve our understanding of your interests and concerns, to improve our understanding of your use of our website, for our internal marketing and demographic studies: we may use your information to make our Website design better, as we believe that it is also in our legitimate interest to better serve you and respond to your needs.

for security purposes: we may use information to protect our company, our clients, and our Website against fraud, theft or any wrongdoing which may affect our activity as it is our legitimate interest to ensure the security of our activity.

3 - Who do we share your Personal Information with?

By registering, you are consenting to the collection of your personal data to manage your account and to serve your requests in general. We may also obtain information as a result of authentication or identity checks. Your Personal Information will be given to the Clients. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Personal Information may also be shared with other trading divisions with A1HIVE.

We will disclose your Personal Information, as reasonably required for the carrying out of the A1HIVE Services; such as but not limited to, providing your address to the Clients, or submitting your Personal Information to a banking institution and/or to our online payment gateway service provider to obtain approval for your payment.

Please be aware that if we are requested by any regulatory or government authority investigating any suspected activity to provide your Personal Information, we will be entitled to do so as permitted by applicable law.

We may also use your Personal Information to send you our special offers or promotional offers that may be of interest to you, and may also pass your Personal Information onto our carefully selected business partners to enable them to send you information which may be of interest to you.

If you do not want to receive such information, you can just contact us and we will assist you in this respect.

We may use Personal Information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can improve the Website design to better meet our visitors' needs. If we change our policy on disclosure to others, we will inform you and you always have the choice of opting out by contacting us.

From time to time we may disclose Personal Information on a need-to-know basis:

To our affiliates and ours and our affiliates’ owners, directors, investors, and/or employees;

To our service providers and subcontractors, retained to perform functions on our behalf or to provide services to us; marketing and advertising; data processing; software development; payment gateway; website hosting and management; information technology and office services; legal, accounting, audit and other third party service providers; and further provided such service provider does not collect, use or disclose the personal information for any purpose other than to perform such functions or to provide services to us or as otherwise required by law;

To any prospective seller or buyer of A1HIVE business or assets;

If we are under a duty to disclose or share your personal data in order to enforce or apply the Terms and Conditions and other agreements, to permit us to pursue available remedies or limit the damages that we may sustain, or protect the rights, property, safety or security of A1HIVE, our employees, agents, contractors, customers, the visitors of the Sites or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Please note that we shall retain your Personal Information during and following the end of your use of the Website as required to comply with law, for technical troubleshooting requirements, to prevent fraud, to assist in any legal investigations and to take any other actions otherwise permitted by law.

We cannot guarantee however the security of, nor accept any liability for, any of the information you submit to us or any information we develop as a result of your use of the A1HIVE Services.

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties, save to our payment getaway service provider.

A1HIVE takes appropriate steps to ensure data privacy and security. However, cannot guarantee the security of any information that is disclosed online.

A1HIVE is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

4 - How long do We keep your Personal Information for?

Personal Information collected for the purposes hereunder will be stored only as long as necessary for the purpose of your commercial relationship with us, or as required to comply with our legal obligations

If a judicial action is initiated, Personal Information may be stored until the end of such action, including any potential periods for appeal, and will then be deleted or archived as permitted by applicable law.

Your Personal Information will not be kept in a form that allows you to be identified for any longer than is reasonably considered necessary by us for achieving the purposes for which it was collected or processed or as it is established in the applicable laws related to data retention periods.

5 - Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time without notice to you. Any modifications of this Privacy Policy will be effective once published on our Website. Your continued use of the Website (or any of our other websites) following such change shall signify your agreement to be bound by the modified Privacy Policy. Please read the Privacy Policy and check back often. If you do not agree to any change to the Privacy Policy, then you must immediately stop using the Sites.

This Privacy Policy is incorporated into, and part of, the Terms and Conditions, which govern your use of the Website.